General Terms and Conditions (GTC) and Customer Information
§1 Scope
These General Terms and Conditions (hereinafter referred to as "GTC") of Ariashine GmbH, Magstadter str.18, 71272 Renningen (hereinafter referred to as "Ariashine"), in the version valid at the time of the order, apply exclusively to orders by consumers in the Ariashine GmbH online shop at www.ariashine.de.
We, Ariashine GmbH, reserve the right to change these GTC at any time. The current GTC can be saved and/or printed out and are accessible via our website. Any provisions deviating from these GTC shall only be valid if confirmed by us in writing.
§2 Contract Conclusion and Ordering Process, Contract Language, and Contracting Party
All offers in the Ariashine online shop are non-binding and subject to change.
You can place items in your shopping cart without obligation by clicking the "Add to Cart" button for the respective item. You may also specify the desired quantity. In your shopping cart overview (accessible by clicking the cart icon), you will find all items placed in your cart. Here, you can add more items, remove items, change quantities, or redeem vouchers from Ariashine GmbH.
You may cancel the ordering process at any time before clicking the "Buy Now" button by closing the browser window.
If you wish to purchase the items in your cart, click "Buy Now." This will take you to the order process, where you must provide address, shipping, and payment information.
By clicking the "Buy Now" button, you submit a binding purchase offer, which we must accept. Immediately after submitting your order, you will receive an automatic confirmation email summarizing your order. This email is purely informational and does not constitute acceptance of your order. The purchase contract is only concluded when we accept your order. We reserve the right to reject your purchase offer. Acceptance occurs either through shipping confirmation or through the delivery of goods.
For invoice payments, acceptance occurs upon shipment of the goods, which, unless otherwise stated in the online shop, occurs within three working days of your order. For credit card or PayPal payments, acceptance and contract conclusion occur upon debiting your credit card or PayPal account, which happens upon delivery and simultaneous invoicing.
We offer two ways to shop in our Ariashine online store:
3.1 Creating a Customer Account: You can register by providing your email address and choosing a password to create a customer account. Keep your login details confidential. Once registered, you can view your orders and manage your personal data at any time. Registered customers automatically participate in the Ariashine GmbH loyalty program and can earn valuable b.Points on every purchase.
3.2 Guest Orders: You can place an order as a guest by providing your email, name, and address. In this case, no customer account will be created, and loyalty points cannot be earned. Your data will only be used for order processing and stored until the order is fully processed, followed by archiving for legal documentation purposes. For more details, refer to the privacy policy.
The contract language is German.
The contract is concluded with:
Ariashine GmbH
Magstadter str.18,
71272 Renningen
Tel.: +49 (0) 1748991983
Email: [email protected]
Website: Ariashine.de
Representation: Managed by Arsen Voronkin and Kateryna Voronkina.
Registration Court: AG Stuttgart – Central HR
Registration Number: HRB 796448
VAT ID: DE 370191616
§3 Prices
The prices listed in our online shop are in euros (€) and include VAT. Shipping costs are additional. The applicable price is the one valid at the time of order.
§4 Delivery and Shipping Costs
Delivery is made to the address you specify unless a different delivery address is provided. Deliveries are only possible within Germany. During address entry, we perform a plausibility check to ensure postal deliverability.
If not all desired items are in stock, partial deliveries are allowed if reasonable for you. Subsequent deliveries are free of charge.
Ariashine GmbH charges a flat shipping fee per order. Current conditions are available in our shipping cost table. Cash-on-delivery payments incur an additional fee collected by the carrier upon delivery.
§5 Bonus System
Participation: To participate, customers must have a registered account at Ariashine.de.
Earning Points: Customers earn bonus points based on purchase value. The exact number of points is displayed during the order process.
Redeeming Points: Points can be used as partial payment for future purchases. Eligibility and redeemable amounts are shown in the cart.
Validity: Points are valid for 12 months from the credit date and expire afterward.
Refunds: For returns or cancellations, earned points will be deducted. If redeemed points exceed the refunded amount, Ariashine.de reserves the right to deduct the difference from the refund.
System Changes: Ariashine.de reserves the right to modify or terminate the bonus system. Changes will be announced on the website and take effect immediately.
Abuse: If abuse is suspected, Ariashine.de may suspend the customer account and cancel all points.
§6 Right of Withdrawal and Exclusion of the Right of Withdrawal
Consumers, as defined by §13 of the German Civil Code (BGB), have the following right of withdrawal:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without providing a reason.
The withdrawal period is fourteen days from the day you, or a third party named by you who is not the carrier, take possession of the final goods.
To exercise your right of withdrawal, you must inform us:
Ariashine GmbH
Magstadter str.18,
71272 Renningen
Tel.: +49 (0) 1748991983
Email: [email protected]
by means of a clear declaration (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your communication before the end of the withdrawal period.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments we received from you, including delivery costs (except for additional costs incurred if you chose a delivery method other than the cheapest standard delivery we offered), without undue delay and no later than fourteen days from the day we receive your withdrawal notice. Refunds will be made using the same payment method as your original transaction unless otherwise agreed; you will not incur any fees for the refund.
We may withhold the refund until we have received the goods back or you have provided proof of return.
You must return the goods without undue delay and in any case no later than fourteen days from the day you notify us of the withdrawal. The deadline is met if you send the goods before the fourteen-day period ends.
The right of withdrawal exists only for consumers (§312 g(1) BGB).
The right of withdrawal does not apply to the following contracts (§312 g(2) BGB):
2.1 Contracts for the delivery of goods not prefabricated and for which individual selection or determination by the consumer is decisive, or which are clearly tailored to the consumer's personal needs.
2.2 Contracts for the delivery of sealed goods that, for health protection or hygiene reasons, are unsuitable for return once unsealed after delivery.
§7 Payment
You can pay for your purchases using the following methods: credit card, debit card, and other methods supported by Stripe. Payments are securely processed by Stripe.
Available Payment Methods:
Credit Card: Visa, MasterCard, American Express
Debit Card: Common debit cards
Other Payment Methods: Apple Pay, Google Pay, Sofortüberweisung, and other Stripe-supported options
Payment Terms:
Your credit card will be charged upon order completion. Prices displayed on the website include VAT but do not include shipping or other additional costs. These are communicated during checkout.
We reserve the right to restrict payment options in specific cases and suggest alternative payment methods.
§8 Retention of Title
The delivered goods remain the property of Ariashine GmbH until full payment is received.
§9 Liability for Defects, Damages, and Returns
If the delivered goods are defective, Ariashine GmbH is liable under statutory provisions unless otherwise stated.
For inquiries regarding defects or claims, please contact our customer service at [email protected].
Ariashine GmbH assumes unlimited liability for damages caused by intent or gross negligence.
In cases of slightly negligent breaches of essential obligations necessary to fulfill the contract, Ariashine GmbH is liable only for foreseeable, typical damages. The company is not liable for breaches of non-essential obligations.
The above limitations do not apply to injuries to life, body, or health, guarantees regarding product quality, or fraudulent concealment of defects. Liability under the Product Liability Act remains unaffected.
Where liability is excluded or limited, this also applies to personal liability of employees, agents, and subcontractors.
§10 Jurisdiction
If the customer acts as a merchant, a legal entity under public law, or a special fund under public law with its registered office in Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's business location.
If the customer’s registered office is outside Germany, the seller's business location remains the exclusive place of jurisdiction for disputes arising from this contract, provided the contract or claims arising from it pertain to the customer’s professional or commercial activity.
In the above cases, the seller retains the right to take legal action at the customer’s registered office.
§11 Protection of Personal Data
Rules for the protection of personal data are detailed in the Privacy Policy.
§12 Miscellaneous
We offer various discounts, gift vouchers, and other promotional vouchers to our customers. Their use is subject to specific rules communicated on a case-by-case basis. Unless otherwise stated, each discount or gift voucher can be used only once. One voucher of the same type may be applied per purchase. Unless specified otherwise, discounts cannot be combined. If the value of a gift voucher exceeds the purchase value, the difference will not be transferred to a new voucher, nor will the unused amount be refunded.
In connection with your purchase, you may receive a third-party survey form. You are invited to share your experiences regarding the purchase and products. We appreciate your feedback.
§13 Written Form Clause
Amendments and supplements to these General Terms and Conditions require written form. No verbal agreements exist. This also applies to the waiver of the written form requirement. All agreements made between us and the customer for the execution of this contract are recorded in writing within this document.
§14 Severability Clause
Should individual provisions of these General Terms and Conditions be invalid or unenforceable, either wholly or partially, this does not affect the validity of the remaining provisions. The invalid or unenforceable provision will be replaced by a valid and enforceable provision that comes closest to the economic purpose intended by the original provision. The same applies in cases of contractual gaps.
§15 Sample Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
To
Ariashine GmbH
Magstadter str. 18,
71272 Renningen
Email: [email protected]
I/we () hereby withdraw from the contract concluded by me/us () regarding the purchase of the following goods ()/the provision of the following service ():
..............................................................................................
Ordered on ()/Received on ():
..............................................................................................
Name of the consumer(s):
..............................................................................................
Address of the consumer(s):
..............................................................................................
Signature of the consumer(s) (only for communication on paper):
..............................................................................................
Date:
..............................................................................................
(*) Delete as applicable.
Responsible:
Ariashine GmbH
Magstadter str.18,
71272 Renningen
Phone: + 49 (0) 1748991983
E-Mail: [email protected]
Internet: Ariashine.de
Representative relationships: Ariashine GmbH is represented by the owners and managing directors Arsen Voronkin and Kateryna Voronkina
Status: 01.09.2024